As everyone filed onto the plane, the video monitors played a video of images of animals and nature, while offering soothing, meditative music to go with the visuals. These videos gave the passengers something relaxing to look at and hear, which means that the customers might be a little less stressed or frustrated by traveling as a result.
It's often the smallest things that can make a significant difference in one's moods, so cheers to American Airlines for their thoughtfullness. Next, let's work on the legroom problem!
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